From Surviving to Thriving: Trauma-Informed Care and Its Impact: March 20, 2026: In-Person @ Amos House

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Training Description

Due to the high prevalence of trauma in persons served, trauma-informed care becomes an essential piece of all effective services. This training provides an overview of the prevalence and impact of trauma, the neurobiology of trauma, and best practices in delivering trauma-informed care. The session emphasizes how trauma-informed care is not a technique, but a shift in mindset that guides every interaction, policy, and practice, for staff at all levels. Attendees will learn practical strategies for creating safer, more supportive spaces which support and promote long-term healing.

Learning Objectives:

  • Define trauma and its impact
  • Explain how trauma can impact participation and engagement in services
  • Identify SAMHSA’s key assumptions and principles of delivering trauma-informed care
  • Identify actionable strategies that work to make interactions and environments supportive to trauma survivors

Trainer Bio

Eileen Hayes, LICSW, has been the President and CEO of Amos House since January 2001. Throughout her tenure she has helped grow the agency from a soup kitchen to a major social service agency that offers programs and services to individuals facing poverty, hunger and homelessness. Under her leadership, Amos House launched two social enterprises, More Than a Meal Catering and Amos House Builds. Both businesses employ graduates of its training programs and generate income to support the organization. During her time at Amos House, she expanded its housing portfolio to 22 apartments and rooming houses that offer safe, recovery housing for over 200 men, women, and families. During the pandemic, Eileen and her team were on the front lines managing a warming center for over 200 individuals a night. In response to the increase in unhoused individuals and families, Eileen opened a family shelter with 57 families and over 150 children, as well as a shelter for older adults with special health needs. She received her Master’s in Social Work at NYU in 1984 and has spent her life’s work engaged in program design and implementation focused on strengthening individuals and families. She is a well-known trainer and facilitator in topics focused on trauma informed interventions including Trauma-Informed Care, ACES, DBT and MI.

Training Facts:

  • Date
    • March 20, 2026
  • Time:
    • 9:00 am - 3:00 pm
  • Location: In-person training at Amos House, 460 Pine St, Providence, RI 02907
  • Subject: Harm Reduction
  • Practice level: Beginner, Intermediate 
  • CE credit: 
    • ASWB: 6 hours
    • NAADAC: 6 hours
    • NBCC: 6 hours
  • Course type: In-person
    • 6 hour training
  • Covered topics: Trauma, trauma-informed care
  • Date created: 2025

Who Should Take This Course:

Staff at all levels of health and human service agencies, behavioral health organizations, and recovery-centered organizations.

Refund and Cancellation policy:

Access is automatically provided to this course once purchased. Therefore, no refund will be given. For special circumstances before the live sessions begin, C4 may cancel your registration and move your credit to another module of equal value or refund the course to the original source of payment. 

Training Certificates:

Participants may earn a Certificate of Course Completion* by:

  1. Attending the entire 6 hour in-person training
  2. Completing all required learning activities
  3. Completing the course evaluation form and the certificate request form

6 hours of continuing education credit will be awarded upon completion of this course through ASWB, NAADAC, and NBCC. Certificates will be emailed directly to participants roughly two weeks after the completion of the training evaluation and certificate request form. 

Accommodations: 

If you need accommodations for disability, please contact Project Coordinator, Isabel-Kai Fisher at rhodetta@c4innovates.com.

Grievances: 

If you would like to report a complaint, please contact Project Director, Rachel Ehly at rehly@c4innovates.com. 

In order to fully complete this course and receive a continuing education certificate, you must arrive on time, fill in the sign-in sheet, and stay for the duration of the training, completing the evaluation. If you are a social worker, you will need to write in your license number in the sign-in sheet.

C4 Innovations, Provider #1457, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. C4 Innovations maintains responsibility for this course. ACE provider approval period: 10/17/2023-10/17/2026. Social workers completing this course receive 6 continuing education credits.  

C4 Innovations has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6576. Programs that do not qualify for NBCC credit are clearly identified. C4 Innovations is solely responsible for all aspects of the programs. 

This course has been approved by C4 Innovations, as a NAADAC Approved Education Provider, for educational credits. NAADAC Provider #100990, C4 Innovations is responsible for all aspects of their programming. 

Training Description

Due to the high prevalence of trauma in persons served, trauma-informed care becomes an essential piece of all effective services. This training provides an overview of the prevalence and impact of trauma, the neurobiology of trauma, and best practices in delivering trauma-informed care. The session emphasizes how trauma-informed care is not a technique, but a shift in mindset that guides every interaction, policy, and practice, for staff at all levels. Attendees will learn practical strategies for creating safer, more supportive spaces which support and promote long-term healing.

Learning Objectives:

  • Define trauma and its impact
  • Explain how trauma can impact participation and engagement in services
  • Identify SAMHSA’s key assumptions and principles of delivering trauma-informed care
  • Identify actionable strategies that work to make interactions and environments supportive to trauma survivors

Trainer Bio

Eileen Hayes, LICSW, has been the President and CEO of Amos House since January 2001. Throughout her tenure she has helped grow the agency from a soup kitchen to a major social service agency that offers programs and services to individuals facing poverty, hunger and homelessness. Under her leadership, Amos House launched two social enterprises, More Than a Meal Catering and Amos House Builds. Both businesses employ graduates of its training programs and generate income to support the organization. During her time at Amos House, she expanded its housing portfolio to 22 apartments and rooming houses that offer safe, recovery housing for over 200 men, women, and families. During the pandemic, Eileen and her team were on the front lines managing a warming center for over 200 individuals a night. In response to the increase in unhoused individuals and families, Eileen opened a family shelter with 57 families and over 150 children, as well as a shelter for older adults with special health needs. She received her Master’s in Social Work at NYU in 1984 and has spent her life’s work engaged in program design and implementation focused on strengthening individuals and families. She is a well-known trainer and facilitator in topics focused on trauma informed interventions including Trauma-Informed Care, ACES, DBT and MI.

Training Facts:

  • Date
    • March 20, 2026
  • Time:
    • 9:00 am - 3:00 pm
  • Location: In-person training at Amos House, 460 Pine St, Providence, RI 02907
  • Subject: Harm Reduction
  • Practice level: Beginner, Intermediate 
  • CE credit: 
    • ASWB: 6 hours
    • NAADAC: 6 hours
    • NBCC: 6 hours
  • Course type: In-person
    • 6 hour training
  • Covered topics: Trauma, trauma-informed care
  • Date created: 2025

Who Should Take This Course:

Staff at all levels of health and human service agencies, behavioral health organizations, and recovery-centered organizations.

Refund and Cancellation policy:

Access is automatically provided to this course once purchased. Therefore, no refund will be given. For special circumstances before the live sessions begin, C4 may cancel your registration and move your credit to another module of equal value or refund the course to the original source of payment. 

Training Certificates:

Participants may earn a Certificate of Course Completion* by:

  1. Attending the entire 6 hour in-person training
  2. Completing all required learning activities
  3. Completing the course evaluation form and the certificate request form

6 hours of continuing education credit will be awarded upon completion of this course through ASWB, NAADAC, and NBCC. Certificates will be emailed directly to participants roughly two weeks after the completion of the training evaluation and certificate request form. 

Accommodations: 

If you need accommodations for disability, please contact Project Coordinator, Isabel-Kai Fisher at rhodetta@c4innovates.com.

Grievances: 

If you would like to report a complaint, please contact Project Director, Rachel Ehly at rehly@c4innovates.com. 

In order to fully complete this course and receive a continuing education certificate, you must arrive on time, fill in the sign-in sheet, and stay for the duration of the training, completing the evaluation. If you are a social worker, you will need to write in your license number in the sign-in sheet.

C4 Innovations, Provider #1457, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. C4 Innovations maintains responsibility for this course. ACE provider approval period: 10/17/2023-10/17/2026. Social workers completing this course receive 6 continuing education credits.  

C4 Innovations has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6576. Programs that do not qualify for NBCC credit are clearly identified. C4 Innovations is solely responsible for all aspects of the programs. 

This course has been approved by C4 Innovations, as a NAADAC Approved Education Provider, for educational credits. NAADAC Provider #100990, C4 Innovations is responsible for all aspects of their programming.